SHIPPING and DELIVERY INFORMATION
- Orders will ship out within 2 to 3business days from the IN-STOCK DATE at the time of purchase. Please note our warehouse is closed on weekends.
- Customers will receive a shipping confirmation and tracking number as soon as the order is processed.
- Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 9:00AM EST will be processed and shipped the following business day.
- Free domestic ground shipping for large packages is only offered for destinations within the contiguous United States (48 States). Normal shipping time: 3-7 working days by FedEx or UPS. It is not available for addresses in Alaska, Hawaii, and other US territories such as Puerto Rico and Guam.
- Custom delivery requests including scheduled delivery dates, specific location delivery and calling in advance is currently not available through RIMIKING. Any custom requests will have to be communicated with the shipping provider directly.
- We are not responsible for any items/packages lost during transit or if it has been tracked as “delivered”.
- Multiple items orders: “in-stock” products will ship immediately, while “out of stock/pre-order” items will ship once they are back in stock.
- Packages will ship out according to the LATEST pre-order date unless stated otherwise.
- Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.
- All orders are subject to approval based on the order information provided.
- All orders may be placed on hold for further security verifications if information is found to be fraudulent.
- In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Service Representative has contacted you for further instructions