warranty

RIMIKING hereby warrants that the products distributed by it shall be free of all defects in original material and workmanship for the life of the product provided the product has only been used under Normal Commercial Use. RIMIKING will repair or replace, at our option any product or component that is defective in material or workmanship. This warranty only applies to products purchased directly from an authorized RIMIKING reseller and is valid for the original purchaser only.

If your product is no longer in stock or has been discontinued your product may be replaced with a comparable or improved model. All RIMIKING warranty replacements and repairs will be done at our sole discretion. A proof of purchase will be required for any warranty claims requiring replacements.

RIMIKING Products does not ship products to or honor warranties outside of the contiguous United States.

Exclusions to the Warranty are as follows:

1.Normal wear and tear, which are to be expected over the course of ownership.
2.Products used for rental purposes.
3.Damage resulting from shipment, which will be handled under separate terms.
4.Damage resulting from storage, alteration, unauthorized repair, infestation, misuse, abuse, accident, acts of God, natural causes, and/or exceeding listed capabilities.
5.One-year warranty limit on fabric and materials, moving parts including but not limited to chair mechanisms, castors and gas lifts.
6.Normal use is defined as 8 hours a day, 5 days a week with a weight capacity of 250 lb.